In his new role, Bahl will be leading operations across customer support, deployments – QR, Swipe & Cards, KYC, loan disbursals and lead generation. He will incrementally be responsible for building the distributor-to-retailer lending product for the company.
Prior to joining BharatPe in January 2020, Bahl was the chief business officer at Roadzen where he led the organisation across geographies. He has worked at Airtel Payments Bank as head – B2B (institutional & corporate sales)/value chain alliances and at Paytm as AVP-business. He was also associated with Fortis Healthcare for 5+ years, where he held multiple roles. He has a consulting background and has also worked with Bain & Company.
“Our talent is our biggest asset and we believe in nurturing and applauding the best in the team. Dhruv has been one of our top performers who understood our vision from Day 1 and worked as an anchor to transform operations and experience for our merchant partners.I am confident that we will set new benchmarks in customer experience and operations in the fintech industry in the times to come, under his leadership,” said Ashneer Grover, co-Founder and CEO, BharatPe.
BharatPe was co-founded by Ashneer Grover and Shashvat Nakrani in 2018 with the vision to make financial inclusion a reality for Indian merchants. BharatPe has already facilitated disbursement of over Rs 400 crores to its merchants since launch. It has raised $142.5 million till date. The company’s list of marquee investors includes Beenext, Sequoia, SteadView Capital, Ribbit Capital, Coatue Management, Insight Partners, and Amplo.